Filtered by category: Campus Review × Clear
Can AI make unis more human?
Matched: Agentic, Artificial Intelligence
Agentic AI could make universities more human by handling routine administrative tasks, freeing staff and students for meaningful interactions. Forrester research found 86% of education leaders prioritise student experience, yet only 21% believe their systems support AI capabilities, with 58% citing fragmented systems as a burden. Purpose-built AI tools can simplify enrolment, timetables and finance queries, but require accurate information, clear human handoffs, privacy safeguards, and outcome-focused measurement.
Are universities ready for agentic AI?
Matched: Agentic
Australian and New Zealand universities are deploying AI faster than their systems can support it, with only 21% of education leaders confident in their infrastructure. The bigger risk lies in agentic AI — systems that act across platforms rather than just advising. A Hugging Face incident involving 1,200 rogue OpenAI agents illustrates the danger. Universities should assign each agent an explicit authority budget covering data access, permitted actions, and human oversight thresholds before scaling deployment.
What Shapes Student Engagement in Higher Education Today?
Matched: AI
Student engagement in higher education goes beyond attendance or participation. It develops when learners understand why content matters, can actively apply knowledge, and feel supported throughout. Real-world relevance, clear outcomes, and purposeful interaction help build that connection. Flexibility aids access but requires structure and visible instructor presence to prevent disconnection. Technology can support engagement, but thoughtful teaching decisions remain central to creating meaningful learning experiences.
AI is everywhere. Expertise is the difference.
Matched: AI, Artificial Intelligence
Ellucian argues that generic AI falls short for tertiary education because institutions operate through complex policies, governance, compliance rules, and workflows that pattern-based AI lacks context to navigate. The company promotes "institutional intelligence" — purpose-built AI trained on how universities and colleges actually operate — to support administrative processes, student services, and decision-making while maintaining governance and compliance alignment.
Is it time to ditch AI detection tools?
Matched: AI, Artificial Intelligence
AI detection tools used in education are unreliable and should be abandoned, argues a Charles Sturt University researcher. Even low false-positive rates can wrongly flag thousands of students for misconduct, causing significant stress. Tools also struggle with real-world contexts where AI assistance blurs into human writing. Instead, educators should redesign assessments to include supervised tasks that genuinely measure student learning outcomes.
Universities criticised for OpenAI deals
Matched: AI
Two University of Sydney and UNSW have partnered with OpenAI to integrate ChatGPT Edu into learning and research, drawing criticism from the National Tertiary Education Union. NSW division secretary Vince Caughley condemned the deals as "shameful and reckless," citing poor staff consultation, weak governance, and risks of locking institutions into a contract with a loss-making vendor. Both universities defended the partnerships as preparing students for an AI-shaped workforce.
The value of true differentiation
Matched: AI, Artificial Intelligence
Higher education providers risk turning genuine differentiation into sector-wide conformity by copying competitors' investments, from campus amenities to support services. Australian independent providers show strong student satisfaction results but must convert that into distinctive positioning. Durable advantages — alumni networks, institutional culture, employer relationships — take years to build and are hard to replicate, unlike facilities or technology. Providers should focus on long-term identity rather than feature competition.
Building shared resilience in higher ed
Matched: AI
Higher education campuses face significant cybersecurity risks due to large, constantly changing user populations, sensitive research data, and complex vendor ecosystems. With education ranking fifth for notifiable breaches in Australia in 2025, TechnologyOne's security head argues institutions must move beyond individual security postures toward collective resilience — sharing testing programs, scrutinising third-party vendors more deeply than standard questionnaires allow, and collaborating directly with software providers to improve security outcomes sector-wide.